Deputy Chief Operating Officer
This newly shaped leadership role will drive the strategic development and delivery of an integrated, high‑performing professional services environment at Cardiff University by:
- Leading service transformation across the academic and student lifecycle, ensuring professional services are coherent, customer‑focused, inclusive and aligned with institutional priorities.
- Providing strategic oversight and leadership of major operational areas, including Student Experience, Education Operations, Education Support, Governance, Timetabling and College Operations.
- Championing a culture of continuous improvement, embedding digital transformation, service integration, and sector‑leading operational practices.
- Driving strategic planning, risk management and performance assurance, ensuring effective resource allocation and robust governance.
- Leading and empowering multidisciplinary teams, developing talent, embedding new ways of working, and modelling our institutional values.
- Acting as a key strategic partner across the University, representing professional services, contributing to governance, and deputising for the Chief Operating Officer.
This is an exceptional opportunity for a dynamic and forward‑thinking leader to shape the future of professional services at Cardiff University. If you have a passion for delivering high‑quality services, empowering teams, and driving organisational change, we would be delighted to hear from you.
How to apply
Please DO NOT apply via this system.
For further details and information on how to apply, please visit the search agency's website here: https://mail.aspenpeople.co.uk/microsite/cardiff-dcoo/apply/
Closing date: 3 August 2026
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We especially welcome and encourage applications from those under-represented groups within the University workforce, such as those who identify as LGBT+, Ethnic Minority or those with disabilities. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.